The following is a list of frequently asked questions. If you still have some please please contact us.
Q: Are there any disposable materials, such as test strips I will need to purchase when using GlucoTrack?
No. GlucoTrack requires no disposables. However, the Personal Ear Clip needs to be replaced every 6 months in order to ensure accurate measurements. The device alerts ahead of time about the need to replace the PEC.
Q: What type of diabetes can this device be used on?
GLucoTrack can only be used for Type 2 Diabetes or Pre-Diabetes.
Q: I need to measure my blood glucose level four or five times each day. How long does it take, and how difficult is the measurement procedure?
GlucoTrack uses a unique “Just Clip It!…™” method: You simply clip your Personal Ear Clip (PEC) onto your earlobe and the measurement begins immediately, without any further action. Glucose level is displayed/announced within a minute.
Q: Is it possible to download data (measurements history) from GlucoTrack to my computer or another digital storage device?
GlucoTrack uses a USB port to connect with your personal computer or other storage device for back up and analysis of measurements data.
Q: How frequently does GlucoTrack require calibration?
Re-calibration of the personal ear clip (PEC) is now extended to 6 months and is valid for the entire lifespan of the Personal Ear Clip. GlucoTrack reminds the user in advance about the need for re-calibration. The calibration process is very simple and takes about 30 minutes.
Q: Can a single device be used by different users?
The Main Unit (MU) of the GlucoTrack model DF-F supports up to three different users on a single device. However, since the device is calibrated individually, a separate Personal Ear Clip (PEC) is required for each individual user. In order to distinguish between different PECs and to avoid confusion, the device recognizes and displays the name of the user associated with each PEC currently in use.